#diagnostics

Tech Tips:

The Evolving Career of the HVAC Contractor: Embracing Change to Stay Ahead
This tech tip was written by Shelby Breger, co-founder of Conduit Tech. You can check out everything Conduit has to offer and learn more about that interesting platform and how it helps contractors at https://getconduit.com/. Thank you, Shelby! Before starting Conduit Tech, Marisa and I spent a year doing everything we could to learn about […]
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Tunnel Vision and How to Avoid It
How many times has the following situation happened to you? You're on your way to that final service call. While you're listening to the customer explain their complaints over the phone, there's this precise moment where you've thought: “I know what it is already. This will be a quick one.” Sometimes, intuition proves to be […]
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Podcasts:

Q&A – Why Didn’t You Notice it Last Time? – Short #210
 In this short Q&A podcast episode, Bryan answers Edward's question about how to deal with customers who ask, “Why didn't you notice it last time?” There isn't an easy answer to that question. The truth is that air conditioning and home health and comfort issues are complicated, and it's entirely possible that an issue […]
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Q&A – RTU Tips – Short #196
In this short Q&A podcast episode, Bryan answers Jeremy's question about checking the charge on rooftop units, and he gives some RTU tips. Rooftop units often come in sets, so you can use a thermal camera to look at all of the RTUs and compare them. A thermal imaging camera may even show you where […]
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The Launch of a Revolutionary Software w/ Jim Bergmann (Podcast)
In this episode of the podcast, Jim Bergmann talks about the launch date of the measureQuick (MQ) app, what it will do, why he made it, who it is for, and why it's different than anything else that came before. MeasureQuick is a universal measurement platform that incorporates Bluetooth to display, store, and interpret measurements. […]
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