LIVE From the ACCA Conference 2024

This episode was recorded live on location at the 2024 ACCA conference in Orlando. Bryan starts by interviewing Marissa Reddy, a co-founder of Conduit Tech, a software company providing load calculation and sales tools for HVAC contractors.

Marissa shares insights into what it takes for contractors to successfully adopt new technology in their businesses. She emphasizes the importance of having support at multiple levels of the company, a willingness to thoroughly learn the new software, and providing feedback to the developers. Marissa stresses that Conduit actively seeks input from contractors to continue improving their product's workflow integration.

In the second segment, Bryan talks to Martin Hoover, the incoming chair of ACCA (Air Conditioning Contractors of America). Martin discusses the value ACCA provides through training, advocacy, and facilitating peer group interactions. He highlights how ACCA conferences allow contractors to learn from industry leaders and gain valuable perspectives in the hallways between sessions.

The episode covers a range of topics relevant to HVAC contractors, including:

Adopting new technology and providing productive feedback to software developers

Assessing whether a new product will truly transform your workflow based on customer testimonials

The benefits of joining ACCA, such as training, advocacy, and peer networking opportunities

Challenges facing the industry like labor shortages and rising costs

The importance of understanding your financials and pricing for future costs

Preparing for the transition to A2L refrigerants and associated changes

Whether you're a contractor looking to improve your business or a technician striving for success, this episode offers valuable insights from industry experts on leveraging resources, adopting new tools, and positioning yourself for the future of HVAC.

Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool.

Learn more about the 5th Annual HVACR Training Symposium at https://hvacrschool.com/Symposium24.

Subscribe to our podcast on your iPhone or Android.

Subscribe to our YouTube channel

Check out our handy calculators or on the HVAC School Mobile App for Apple and Android.

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#acca #challenges #conduittech #hvac #Load Calculation #sales tools #technology #training

Author:

Bryan Orr

Company: HVAC School

Position: Founder

Marisa Reddy

Martin Hoover

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HVAC School – For Techs, By Techs

Real training for HVAC ( Heating, Ventilation, Air Conditioning and Refrigeration) Technicians. Including recorded tech training, interviews, diagnostics and general conversations about the trade.

In this enlightening episode, we sit down with Mike, a 20-year veteran from DITEK, a leading American manufacturer of surge protection devices based in Largo, Florida. The conversation begins with a brief discussion about recent hurricane impacts in the Tampa Bay area, where DITEK maintains its 65,000-square-foot manufacturing facility. Mike shares how the company, despite facing challenging weather conditions, continued its operations and maintained its commitment to American manufacturing.

The bulk of the discussion centers around surge protection technology and its critical importance in protecting HVAC systems and other electronic equipment. Mike provides an excellent analogy, comparing surge protectors to pressure relief valves for electrical systems. He explains how Metal Oxide Varistors (MOVs) work as semiconductors that create low impedance paths to ground when voltage exceeds certain thresholds. The conversation delves into the evolution of MOV technology, particularly the development of thermally protected MOVs that provide enhanced safety features.

The episode also addresses common misconceptions about surge protection, particularly the belief that surge protectors are primarily for lightning protection. Mike explains that while lightning strikes are a concern, especially in areas like Florida, approximately 65% of surges actually originate from within facilities themselves, often from equipment cycling on and off or other power quality issues. He emphasizes the importance of proper installation, particularly regarding ground connections and lead lengths, noting that every six inches of wire length can add about 100 volts to the clamping voltage of the device.

Key Topics Covered:

DITEK’s history and commitment to American manufacturing
Basic principles of surge protection and how MOVs work
Evolution of MOV technology and thermal protection features
Difference between transient voltage and temporary overvoltage (TOV)
Importance of proper grounding and lead length in surge protection
Cascading surge protection strategy for comprehensive protection
UL testing standards and voltage protection ratings (VPR)
Common misconceptions about surge protection
Impact of aging electrical infrastructure on power quality
Importance of customer support and ethical business practices
Installation best practices for surge protection devices
Relationship between ground resistance and surge protector performance
Types of surge protective devices (SPD) and their classifications

Learn more about DITEK at https://www.diteksurgeprotection.com/.

Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool.

Purchase your tickets or learn more about the 6th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.