#air conditioning

  The most common—and often most frustrating—questions that trainers and senior techs get asked sound something like this: “What should my ______ be?” or “My _____ is at ______. Does that sound right?” Usually, when the conversation is over, both the senior and junior techs walk away feeling frustrated because the junior tech just wanted […]

This article was written by Genry Garcia of Comfort Dynamics, Inc. Thanks, Genry! This is a piece about oversized air conditioners. Though the symptoms and consequences of oversized heating equipment are similar to those of air conditioners, you’ll notice that the focus throughout the article will be on the cooling side—specifically from the perspective of […]

One trait I've seen with good technicians is that they take their jobs VERY seriously, but they learn not to take themselves too seriously. A few months ago, I had someone tell me online that I must think I'm the A/C “god” because I'm always telling everyone the “right” way to do things. This got […]

These are two separate emails that I sent to our customers and staff in preparation for what could be a very hot Memorial Day weekend (2019). I'm sharing it here so that you can use parts of it in your business as you see fit. I hate seeing techs get beat up on hot holiday […]