Service valves are so basic, and we see them with such regularity that we can miss them altogether. Before I give the tips, I want to address the tech who tells the customer it was “probably the service valve” or “the caps were loose” as a plausible reason for a leak without actually making a […]

When you walk up to a piece of equipment, you want to follow a process to ensure that you accomplish five things: #1 – You diagnose the fault correctly. #2 – If possible, you find the “why” of the failure. #3 – Find any other problems or potential problems with the system that can cause […]

When I started in the trade, the idea of flowing nitrogen while brazing was nothing more than the punchline of a joke. Like pulling a vacuum with a micron gauge or proper recovery, it was a wink-and-nod proposition rather than a real practice. I've had to unlearn many bad habits since those early days, and […]

Brandon Marshall, Chemours’s North American marketing manager for thermal and specialized solutions, joins the podcast to discuss refrigerant changes that are coming and how we can prepare for those. Brandon started in the industry by going to a technical school when he was 14 and has been hard at work ever since, studying light commercial […]