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#dunning-kruger

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Dunning-Kruger in HVAC

A few years ago, a friend of mine, Clive Mitchell, aka Big Clive, explained the Dunning-Kruger concept while he was a guest on my YouTube-based podcast, “HVAC Overtime.” Clive is another content creator on YouTube specializing in technical videos where he reverse-engineers electronic devices. Clive has a very analytical mind; he sees patterns in people […]

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Humility in Thought Leadership with Bryan Orr

Users with Tag #dunning-kruger

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HVAC School – For Techs, By Techs

HVAC School – For Techs, By Techs

Real training for HVAC ( Heating, Ventilation, Air Conditioning and Refrigeration) Technicians. Including recorded tech training, interviews, diagnostics and general conversations about the trade.

From Plumber to HVAC Owner w/ Manly Arnanson

byBryan Orr

In this episode, Bryan speaks with Manly, an HVAC professional from Manitoba, Canada, about his journey from working in his family’s plumbing business to running his own HVAC company. Manly shares his experiences working in extreme cold weather conditions, where temperatures can drop to -30°C (-22°F), and discusses the unique challenges and emergency response strategies required in such a heating-dominated market.

The conversation delves deep into the ethical aspects of running an HVAC business, with both Bryan and Manly sharing their Christian perspectives on business ethics, customer service, and professional integrity. They discuss the importance of honest communication with customers, admitting mistakes, and making decisions based on customers’ needs rather than purely financial motivations. Manly emphasizes how his faith influences his business practices and decision-making, particularly when advising customers about repairs versus replacements.

The discussion also explores the importance of continuous learning and professional development in the HVAC industry. Manly describes his experience returning to school in his forties to complete his air conditioning mechanic certification, highlighting how the industry requires constant adaptation and learning. Both professionals stress the value of building community within the trade and the importance of sharing knowledge to help others avoid making the same mistakes they’ve encountered.

Key Topics Covered:

Working in extreme cold weather conditions (-30°C/-22°F)
Emergency heating solutions using construction heaters
The transition from plumbing to HVAC
Challenges of equipment sizing and customer education
Business ethics and Christian principles in HVAC
Importance of admitting mistakes and maintaining integrity
Continuous learning and professional development
Building community in the HVAC industry
Balancing profit motives with customer needs
Manitoba’s two-tier licensing system for HVAC technicians
Parts availability challenges and creative solutions
Role of humility in professional growth
Value of proper education and training in HVAC

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From Plumber to HVAC Owner w/ Manly Arnanson

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