What the Heck Are User Requirements?

1. Which step is NOT part of the formal tool selection process Eric Kaiser laid out in his presentation?

Knowing the intended use of the tool Determining your operation's needs vs. your wants Calling the manufacturer or tech support Purchasing the tool

2. True or False: The ability to measure DC microamps is most likely a NEED rather than a WANT in a heating-dominant market with gas furnaces.

True False

3. Which of the following is an example of a user requirement for an HVAC system?

Minimal noise Able to fit in a closet 3 tons based on a Manual J load calculation Any of the above could be user requirements

4. Knowing your user requirements before making a purchase or advising a customer to make a purchase can help prevent:

Miscalculated Manual J load calcs Buyer's remorse Poor installation practices High supply and low demand at the supply house

5. True or False: User requirements for HVAC systems only apply when you select the appliance; it doesn't apply to how you install it.

True False

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