Callbacks are horrible. They kill the trade from every possible angle. They destroy customer satisfaction and reduce technician morale by causing long hours, resulting in unprofitability for companies and less earning opportunity for everyone. Possibly worse of all, callbacks tell customers that you are no better than their cousin the maintenance man, or worse, the […]

Let's start with the basics. Water freezes at 32° Fahrenheit (0° Celsius) at sea level and at atmospheric pressure. When any surface is below that temperature, and the air around it contains moisture, ice/frost will form. In some situations, ice is to be expected, such as in refrigeration evaporators and exposed portions of the refrigeration […]

Sometimes, you may have to replace a fancy thermostat with a simple one. It may be because the customer got fed up with all the options, or maybe the basic stat is the only thing on your truck. No matter the reason, you need to make sure the new thermostat can do the old one's […]