Key topics covered:

• Setting proper expectations with customers
• Identifying suspect microbial growth vs. when replacement is needed
• Professional equipment and techniques for effective cleaning
• Protecting HVAC equipment during the cleaning process
• The truth about duct cleaning’s impact on airflow and indoor air quality
• Using fiberglass repair coatings for long-term solutions

Zach shares real-world examples, photos from the field, and practical tips gained from years of experience. Learn how to distinguish your service from low-quality duct cleaners and deliver results that actually solve customer problems.