#humility

Tech Tips:

The MOST IMPORTANT Skill a Tech Can Have

I knew a tech when I was just starting who was hands down, no questions asked, the best technician at the company I worked. EVERYONE, we are talking over 60 techs… we all knew it. His name was Mike Gilford. Being the little brown-nosing ladder climber I was, I made a complete study of Mike […]

Humility in Thought Leadership with Bryan Orr

Q&A – Metacognition and More – Short #224

In this short Q&A podcast episode, Bryan answers a listener-submitted question about metacognition and more about critical thinking, reflective analysis, and challenging biases. Metacognition is the ability to think about thinking; it's about breaking things down, noticing your own thoughts, and understanding the “why” behind their thoughts. Metacognition is beneficial when applied to the […]

Bryan Orr – Humility in Thought Leadership

In this thought-provoking episode, Bryan Orr, the founder of HVAC School, delivers a candid and introspective talk on the importance of humility for thought leaders. With his signature blend of humor and vulnerability, Bryan reflects on his own journey, sharing personal anecdotes and insights that resonate with anyone in a position of influence. Bryan […]

Humility in Thought Leadership

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#character #humility #skill #soft skills

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HVAC School – For Techs, By Techs

Real training for HVAC ( Heating, Ventilation, Air Conditioning and Refrigeration) Technicians. Including recorded tech training, interviews, diagnostics and general conversations about the trade.

In this short Q&A podcast episode, Bryan answers a listener-submitted question and gives some of his tips for moving to HVAC sales from field technician/installer roles. The world of sales has a different pay structure, which makes it an appealing option to many technicians.

Salespeople need to be able to have money conversations with confidence and not be afraid to talk about pricing. You can practice these conversations with friends or fellow technicians, including answering questions and responding to objections.

Sales confidence is another key to success in sales. Many successful sales techs go into sales with the assumption that the client wants to work with them and aren’t timid because they’re confident they’ll make the sale. Great salespeople also seek out feedback to learn and grow from.

Many great salespeople in the HVAC industry also benefit from learning about load calculations, equipment selection, and duct design, particularly via the ACCA manuals and software like Wrightsoft and Kwik Model 3D. The HVAC Grapevine, NCI, and TEC all have great educational resources about building science. Deploying test instruments, including blower doors, duct blasters, and thermal imaging cameras, also gives you vital information about the structure and shows clients that you’re going above and beyond for their comfort; you’re delivering quality and doing so with integrity.

Communication skills are a crucial part of sales, and the best thing you can do to start honing your communication skills is to ask good questions and listen for valuable answers. Empathy is also important in sales, and it’s most effective when you can understand your client’s priorities.

Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool.

Purchase your tickets or learn more about the 6th Annual HVACR Training Symposium at https://hvacrschool.com/symposium.

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