Bonus - Tips from a VRF Tech w/ Alex Figueroa

BACK

Bonus – Tips from a VRF Tech w/ Alex Figueroa

September 15, 2017

Alex Figueroa is a VRF and refrigeration tech in Puerto Rico and he talks to Bryan about his experience

Check out our most recent video

How to Evacuate an AC system, Full Vacuum Procedure

Our latest Podcast

HVAC School – For Techs, By Techs

Real training for HVAC ( Heating, Ventilation, Air Conditioning and Refrigeration) Technicians. Including recorded tech training, interviews, diagnostics and general conversations about the trade.

In this episode of the HVAC School podcast, Bryan sits down with James and Jeff from Copeland to discuss the evolution and capabilities of Copeland’s mobile applications, particularly focusing on the Copeland Mobile app and the new Scout feature. James, who has been with Copeland for 28 years, and Jeff, who works as a trainer, share their extensive knowledge about how these tools can benefit HVAC technicians in the field.

The conversation begins with a historical perspective on Copeland’s service bulletins, which have been a valuable resource for technicians since the 1980s. The guests explain how these bulletins have evolved from being difficult to access to becoming readily available through the Copeland Mobile app. They discuss how the app has become an essential tool for technicians, allowing them to access critical information about compressors, including operating envelopes, current draw specifications, and troubleshooting guides.

The discussion then moves to the exciting new features in the Copeland Mobile app, including the integration of Fault Finder and the introduction of Scout, an AI-powered search tool that draws exclusively from Copeland’s database. Scout not only provides answers to technical questions but also points users to relevant resources and documentation. The guests emphasize how these tools can help reduce unnecessary compressor replacements, noting that 30-40% of returned compressors have nothing wrong with them.

Key Topics Covered:

Evolution of Copeland service bulletins from paper to digital format
Features of the Copeland Mobile app, including:
- Operating envelope visualization
- Current draw specifications
- Compressor cross-reference tools
- Warranty status checking
- Mechanical specifications and oil charge information
- Wiring diagrams and troubleshooting guides
Introduction of Scout AI-powered search feature
Integration of Fault Finder into the main app
Using the app for training technicians
Importance of proper compressor diagnostics
Accessing technical documentation and AE (Application Engineering) bulletins
New camera feature for scanning compressor data tags
Desktop version functionality for service managers
White Rogers mobile applications
Warranty tracking and parts availability features