Condensate overflow prevention devices, or float switches, as they are often called, are such simple devices that you wouldn’t think there would be much room for controversy. In my experience, there are few areas of the trade where technician and installer preferences and opinions vary greatly. Let’s start with some float switch basics. Float (condensate) […]

I once heard someone say, and I have since repeated many times, that BTUs ride on the back of cubic feet of air (CFM). As I’ve learned more, I’ve come to the conclusion that the weight or mass of the air passing over the evaporator coil is far more important to understand both in terms […]

Callbacks are horrible. They kill the trade from every possible angle. They destroy customer satisfaction and reduce technician morale by causing long hours, resulting in unprofitability for companies and overall less earning opportunity for everyone. Possibly worse of all, callbacks tell customers that you are no better than their cousin the maintenance man, or worse, […]

Rick Nadeau, Director of Training and Technical Services at Samsung, talks with Kaleb Saleeby live from AHR. He explains some of the exciting ductless solutions that Samsung has to offer. Samsung’s WindFree mini-split systems work with VRF systems or as normal ductless units. The WindFree product line is best known for preventing drafts due to […]