This article detailing the three steps to deliver a trades education talk was written by David Richardson from NCI. David is an excellent educator with lots of public speaking experience under his belt, and he has shared some great tips to help people share their valuable trade knowledge. If you have any questions for him […]

There have been many adaptations of A Christmas Carol over the years, but it all started with a novella written by Charles Dickens in the 1840s. It was early in the Victorian Era, fresh off the heels of the Industrial Revolution. The British were reflecting on past Christmas traditions, like caroling, and exploring new ones […]

Since heat pumps work by extracting heat from the outdoors to bring it inside, the outdoor coil will almost surely freeze up. To mitigate the freezing, heat pumps enter a defrost cycle in which they run in cooling mode to send hot, high-pressure refrigerant back through the outdoor coil and melt the ice. While the […]

Mike Klokus and Corey Cruz from Kalos come on the podcast to talk about drain cleaning. They discuss their tips and some best practices. Approximately 50% of the calls in the light commercial division have to do with drains, and drain cleaning is a common PM procedure. The procedure starts off when you pull the […]