Jessica Eagan
Company name: Kalos Services
Position: Heating Air Conditioning Technician
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Tech Tips written:

5 Simple Service Valve Tips
Service valves are so basic, and we see them with such regularity that we can miss them altogether. Before I give the tips, I want to address the tech who tells the customer it was “probably the service valve” or “the caps were loose” as a plausible reason for a leak without actually making a […]
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Wide, Narrow, Wide Diagnosis
When you walk up to a piece of equipment, you want to follow a process to ensure that you accomplish five things: #1 – You diagnose the fault correctly. #2 – If possible, you find the “why” of the failure. #3 – Find any other problems or potential problems with the system that can cause […]
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How (and Why) to Flow Nitrogen While Brazing
When I started in the trade, the idea of flowing nitrogen while brazing was nothing more than the punchline of a joke. Like pulling a vacuum with a micron gauge or proper recovery, it was a wink-and-nod proposition rather than a real practice. I've had to unlearn many bad habits since those early days, and […]
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Video guest:

Podcast guest:

Women in HVAC (Live Rebroadcast)
 This podcast brought together several women working in the HVAC industry to discuss their experiences and offer advice. The conversation focused on the positives of working in HVAC as a woman, the importance of community, and the resources available. The women talked extensively about how welcoming and supportive the HVAC community, and particularly HVAC […]
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