In this info-packed session, we cover best practices and key topics, including:

Reviewing equipment history and service notes
Best practices for client communication
Interacting with customers about system performance
Conducting pre-checks and visual inspections
Filter placement
Common drain concerns
Safely disconnecting power
Properly accessing equipment
Thorough cleaning procedures

We hope there will be a few bits of wisdom gained from years of experience, as well as participation and input from the Kalos team. This class is a good resource for anyone looking to improve their maintenance skills or bring new techs up to speed on proper service procedures. Stay tuned for more parts in this ongoing residential maintenance series.