This article is part 5 of a 5-part series on troubleshooting by Senior Refrigeration and HVAC tech Jeremy Smith. This step might be the most challenging part of troubleshooting. We've got a “Most Likely candidate” for the trouble, but we don't know for certain that's what is wrong. So, we have to combine our customer […]

I was walking around at the AHR conference today, and I stopped at the booth of a popular hard start kit manufacturer (especially popular with white-shirt sales techs). I listened to the guy behind the booth “training” some municipal maintenance techs on the use of his hard start kit. (To be fair, I actually think […]

As a leader, it’s healthy to take a step back and see if you’ve become “That Boss.” You know, the one who nobody wants to work for and who doesn't have a shred of self-awareness. I worked at a large corporation for 5+ years, and it was easy to tell which managers valued employees. It […]