Many of the “old-timers” in our trade are baby boomers; they were likely born after World War II ended and before the mid-1960s. These people grew up in a different time than today’s millennials (Gen Y) and zoomers (Gen Z). As those old-timers continue to retire, our trade needs to start attracting, recruiting, and managing […]

This article was written by my good buddy, Bill Frisbie. Bill is a service manager and crack technician at AirFx, a Trane dealer in lovely Inverness, Florida. Thanks, Bill! One of the most intimidating things in the field is to walk up to a piece of equipment that you have either never worked on or […]

I live in Central Florida, and while it can get pretty hot in the summer, we also tend to get afternoon thunderstorms that come and go in a flash. I have been connecting gauges, checking charges, and even pulling vacuums in the rain (even under umbrellas or cardboard boxes) for most of my career. Only […]