If you remember my recent article on the company that went to my friend's house for a PM and did nothing but leave a system quote. Well, it got worse… My friend Josh left them a D-rated review on a popular review site, and the owner of the company responded with… an apology? A bottle […]

Every HVAC/R tech needs an electronic leak detector nowadays, and with low-GWP HFC and HFO refrigerants getting more and more commonplace, every HVAC/R tech needs a VERY sensitive electronic leak detector. (Yes, electronic leak detection does work.) We often see three types, but let's toss out the corona discharge leak detector right off the top. […]

For years, I've worked with and around people who view work, problems, and goals differently than I do. I've often told my wife that I have an issue managing and leading administrators, salespeople, and other inside staff. Why? It's because I just don't communicate in a way they seem to like. It's been 20 years […]