I am consistently surprised by how much false information still circulates out in the field, and one of the ones I hear often is the idea that you cannot or should not “top-off” or recharge R410a systems on top of an existing charge of R410a when the system is low. So, to be clear, before […]

In our line of work, it's all too easy to let your bad experiences inform your present and future experiences. That is especially true if you have a high emotional range. Having “emotional range” is a polite way of saying that you're a bit up and down (maybe even neurotic). We don’t believe that sensitivity […]

If you own an HVAC or refrigeration business, there may be times when you think giving a discount might be the right thing to do. Maybe you have a friend who’s having a hard time and suddenly has an evaporator coil leak that needs attention. You may consider offering him a discount to help him […]