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Sales: Techniques or Values?
“The very substance of our existing which has made us leaders in technique, stands as a barrier to any thinking which might be able to comprehend technique from beyond its own dynamism.” -George Grant The odd quote above takes some time to understand but has been rattling around in my brain for weeks now. George […]Read more
Some Furnace Questions
I received an email from a podcast listener with some furnace-related questions. Based on the nature of the questions, I figured it would be better to ask an experienced furnace tech. Benoît Mongeau agreed to help by answering the questions. My name is Matt and I am a newer tech (fully licensed this September, have […]Read more
Something to Watch For When Replacing a Thermostat
Sometimes, you may have to replace a fancy thermostat with a simple one. It may be because the customer got fed up with all the options, or maybe the basic stat is the only thing on your truck. No matter the reason, you need to make sure the new thermostat can do the old one's […]Read more