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The Secrets to Happy HVAC Customers
It was an awkward conversation, bringing a technician nearly twice my age into my office for a talk. “I'm good at fixing units. I'm not some fancy-talking sales tech,” the technician half-mumbled as I sat looking at him. “The customer complained that you made them feel uncomfortable, you were unfriendly, and you tracked dirt in […]Read more
Ice Machine and Scale (Limescale)
This article was written by Austin Higgins, an experienced commercial service tech from Iowa. Thanks, Austin! Ice machines and limescale Any seasoned refrigeration technician knows that ice machines can be extremely finicky contraptions. Modern commercial ice makers have become a complex symphony of tubing, valves, pumps, and water directed by advanced microprocessor control boards. Newer […]Read more
What is the Difference Between ACH & ACH50?
This photo is of a blower door test we performed at my own house using a Retrotec blower door. You will notice the 15-passenger van outside the window, which is a dead giveaway. A blower door is used to measure the tightness of a building and is often discussed in terms of an ACH50 number. […]Read more