#On Call

There’s a moral to this story, though it is a bit more of a cautionary tale than most I write. While it doesn’t rank with the story of three wise men or even Frank Capra’s Christmas classic “It’s a Wonderful Life,” you may find some common threads with both learning wisdom and remembering why throwing […]

 In this episode, Bryan Orr sits down with Ty Branaman for a wide-ranging conversation about what it really takes to be a good on-call technician. They open by reminiscing about how dispatch technology has evolved over their careers — from pagers, radio codes, and outdated paper map books to MapQuest, early GPS units, and […]