How I Failed to Re-diagnose: The Lesson I Learned
This is the tale of how I found myself stuck on a service call for over 12 hours on a weekend due to my failure to re-diagnose an issue. I was working for a service company that had many accounts with local gas stations. These were large customers, and we did everything we could to […]
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5 Simple Service Valve Tips
Service valves are so basic, and we see them with such regularity that we can miss them altogether. Before I give the tips, I want to address the tech who tells the customer it was “probably the service valve” or “the caps were loose” as a plausible reason for a leak without actually making a […]
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Making a Flare – Quick Tips
First off, we need to clarify that very few unitary manufacturers use flares anymore. You will most often find flares on ductless and VRF/VRV systems and in refrigeration. A flare uses a flared female cone that's formed into tubing (usually copper). That cone is then pressed onto a male cone (usually brass) by a threaded […]
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