Service valves are so basic, and we see them with such regularity that we can miss them altogether. Before I give the tips, I want to address the tech who tells the customer it was “probably the service valve” or “the caps were loose” as a plausible reason for a leak without actually making a […]

Before we convert temperature scales, let's take a step back and think about what temperature is in the first place. Temperature is proportional to the average kinetic energy of the random microscopic motions of the constituent microscopic particles, such as electrons, atoms, and molecules. Translation: Temperature is the average “movement energy” of the molecules in […]

Maintenance is not the sexiest part of our trade, and that’s ok. There really aren’t that many parts of our trade that are sexy, to be honest. Maybe maintenance is just the lowest on the totem pole. It can be easy to get into a routine of plowing through one after another, trying to check […]