The Devil is in the Data

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The Devil is in the Data

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1. True or False: Data and information are the same thing.

True False

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2. Which of the following is a source of the data deficit?

Inexperienced management An aging workforce Misaligned incentives All of the above

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3. True or False: The homeowner can be a source of "bad data."

True False

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4. True or False: A lot of the data errors in the study referenced in the session were due to misplacement of Bluetooth probes.

True False

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5. Which of the following can help technicians reduce the instances of data errors?

Rushing through training sessions showing how to use new tools Giving them data ahead of time Adding guided workflows into apps like measureQuick Removing notifications and flags from apps like measureQuick

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6. What does the TES acronym stand for?

Tech-Efficiency Specialists Tech Efficacy Salespeople Technology Endurance Specialists Technology Efficiency Salespeople

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7. Which of the following is NOT one of the digital communities of practice Ben mentioned in the session?

Ethical Foundation (#betterHVAC) Open Data (Open HVAC) Key Performance Indicators (KPIs) Business Data (Full Stack HVAC)

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8. True or False: #BetterHVAC is the doorway to the destination we want to reach; it is not the actual destination.

True False

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9. Who are the ethical practitioners that make up the #BetterHVAC movement?

Hardcore HVAC nerds Business leaders Both hardcore HVAC nerds and business leaders None of the above

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10. True or False: Full Stack HVAC is designed to appeal to business leaders, while Open HVAC is designed to democratize data for field technicians.

True False

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