The most common—and often most frustrating—questions that trainers and senior techs get asked sound something like this: “What should my ______ be?” or “My _____ is at ______. Does that sound right?” Usually, when the conversation is over, both the senior and junior techs walk away feeling frustrated because the junior tech just wanted […]

There are many great diagnostic tools available to the service technician today, but I haven't found a tool as versatile as the simple isolation diagnosis. There are many ways this concept can be applied, but let's start with some examples so that you get what I mean. Low Voltage Short Circuit Isolation Diagnosis You arrive […]

If you don't use a scale every time you add or remove refrigerant, I suggest you begin doing so immediately, if not sooner. Weighing in while charging is fairly obvious, and it's useful so you can keep track of what you are using and how much to charge a customer. When you have a system […]