Callbacks are horrible. They kill the trade from every possible angle in ways that are hard to quantify fully or make up for. They destroy customer satisfaction and reduce technician morale by causing long hours, resulting in unprofitability for companies and less earning opportunity for everyone. Possibly worse of all, callbacks tell customers that you […]

I have been teaching at my local trade school as an HVAC instructor for the past year. It’s been a much different experience than training a technician on the job. Some of the students are already working in the field, and others have never been in an attic or crawl space. But regardless of experience […]

The price of R22 is getting ridiculous, and one of the #1 requests I have been getting is for recommendations on other refrigerants to use in place of R22 and best practices, so here we go. No, you shouldn't mix There are NO refrigerants that you are supposed to use to top off an R22 […]