Suction pressure, head pressure, subcooling, superheat, delta T. Taking all five of these calculations into account on every service call is critical. Even if you must do further diagnostic tests to pinpoint the problem, these five factors are the groundwork before more effective diagnostics can be done. I would also add static pressure as an […]

There are a few important things that I suggest checking on every service call to reduce callbacks and increase customer satisfaction. One of them that often gets missed is preventing wire rub-outs. One of my area managers and experienced tech Jesse Claerbout shot a video showing the simple step he takes to prevent major damage. […]

There's a moral to this story, though it is a bit more of a cautionary tale than most I write. While it doesn't rank with the story of three wise men or even Frank Capra's Christmas classic “It's a Wonderful Life,” you may find some common threads with both learning wisdom and remembering why throwing […]