There are a few important things that I suggest checking on every service call to reduce callbacks and increase customer satisfaction. One of them that often gets missed is preventing wire rub-outs. One of my area managers and experienced tech Jesse Claerbout shot a video showing the simple step he takes to prevent major damage. […]

I recently read a tech tip by Matt Bruner about using the Manual D process. In the article, he designed a duct system for a small job using a ducted mini-split. One thing I noticed about his design was that the supply and return duct velocity was fairly low compared to the arbitrary 900-feet-per-minute supply […]

This topic came up because I was testing out the new MR45 digital recovery machine. That machine goes off by itself when it hits a 20″ Hg vacuum. It's a cool feature, but it is good to know when that level of vacuum is overkill and when it's not enough according to EPA requirements. You […]