First, let's give proper credit. Most of the best practices and tools for diagnosing ECM and X13 motors come from Regal/Genteq and their site, thedealertoolbox.com, and their app, The Dealer Toolbelt. Your best bet is to follow the practices shown there and use their TECInspect diagnostic tool shown below. Here is the general process to […]

I hear many techs complain about the finicky and ineffective nature of electronic leak detection—so much so that some claim that it is a waste of time altogether. We recently located a leak inside the fins of a ductless evaporator coil—pinpointed to an exact spot—using an electronic leak detector. For demonstration purposes, we took that […]

How do we decide what to spend our time and attention on as technicians? What is truly important and what isn’t? At least here in Texas, the answer changes seasonally. When it’s 100 degrees outside, your priorities shift from long conversations about people’s pets to conveying necessary information about system problems so we can get […]