First off, if you've never heard the term “beer can cold,” you are either not in the trade, or you have been living a pretty sheltered existence. I started as a tech apprentice when I was 17 years old, and on my first day in the truck, my trainer grabbed the suction line of a […]

Today, I ran a service call with another tech where the previous tech had diagnosed an intermittent piston restriction. I read the history beforehand. For the past several years, there were many assorted comfort complaints and a lot of minor charge adjustments in both the summer and winter. It is worth noting here that the […]

First, let's state the obvious and clear the air a bit. The photo above is SUPER CHEESY! But this story is about three bad techs who don't know it, so a photo of three models clearly posing in clean clothes makes as good of a proxy for a bad tech as anything else. First off, I'm […]