I was talking about dry contacts with one of my techs, and he looked at me like I had three heads—and one of them was on fire. So, I figured it would be good to cover the difference between wet and dry contacts in a tech tip. Basically, “dry” contacts are switches with no shared […]

Imagine, if you will, a 20-year-old kid. He has no formal training in the HVAC/R field, only ride along “training” and book learning as he reads along with his journeyman father with whom he's riding. One stormy summer evening, a service call comes in for an ice cream freezer down. After calling and talking to […]

Almost nothing is as de-motivational and soul-sucking as boredom and complacency, and there is often no other place that we experience as much monotony as our work. Here is my top list of four ways to keep from dying of boredom in business. 1. See the Art in Your Work Many of us may be […]