Training is important for businesses of all industries, but it’s especially vital to the success of your HVAC business.  When new people join your team, you need to be able to teach them the basics of your team’s operations, such as how to report time and log their travel expenses. Then, they must get up […]

When working in a business with people, you have two options: 1. Become bitter as you experience people, life, and issues. 2. Grow from experiencing people, life, and issues. I’m not proud to say it, but I realize now that when I started my business and had bad experiences, I would run to option #1 […]

Yesterday, I walked up on one of our managers who was talking to a junior tech diagnosing an intermittent controls issue on a pool heat pump. In the background, you could hear an EXTREMELY loud compressor. The junior tech had just been moving some wires around, and the next thing he knew, there was a […]