Photo by Brad Hicks at HVAC in SC Right off the top, let me state something loud and clear: The tool does not make the tech. Let that sink in before you move on. A good tech has a solid understanding of WHY they are doing what they are doing, the basic math of the […]

This article was written by Austin Higgins, an experienced commercial service tech from Iowa. Thanks, Austin! Ice machines and limescale Any seasoned refrigeration technician knows that ice machines can be extremely finicky contraptions. Modern commercial ice makers have become a complex symphony of tubing, valves, pumps, and water directed by advanced microprocessor control boards. Newer […]

This article was inspired by a recent short podcast episode covering a common issue among leaders, creatives, and technicians who try new things. You can listen to that podcast HERE. Maybe you’ve had a time in your life where you felt like a pretender. You’re really not as knowledgeable as people think, and they wouldn’t […]