Some techs and contractors swear that flex ducts are an evil invention and should never be used in ANY circumstance. I agree with what duct design expert Jack Rise said on the podcast when I asked him about flex ducts: “There's a lot of problems with flex duct, there really is, and it's a good product, […]

“Haven’t you heard?! Air conditioning is a fundamental human right! If you don’t support my right to have air conditioning 24/7, then you’re an awful human being!” Okay, that impression of an entitled customer is a bit of an exaggeration, but it is true that customers have high expectations for service workers.  But can we […]

  I walked into a supply house the other day and looked at a “universal” expansion valve on the shelf. The friendly guy behind the counter saw me and walked over. After saying hello, he said: “That's a great valve; it's even balanced port.” Now, I am a bit of a troublemaker. I should have […]