You've probably heard the famous last words, “Dude, watch this,” before a concussion, burn, shock, broken bones, or some other bodily harm. This phrase has become synonymous with young guys doing something dumb to impress their friends. Technicians have two common phrases that may not lead to bodily harm (although sometimes they might), and […]

We had a class with our refrigeration techs, and the topic of leaking and bypassing service “angle” valves and ball valves came up. One of the techs pointed out that most valves recommend loosening the top nut on ball valves and the packing nut on angle valves before turning the stem for maximum longevity of […]

When working in a business with people, you have two options: 1. Become bitter as you experience people, life, and issues. 2. Grow from experiencing people, life, and issues. I’m not proud to say it, but I realize now that when I started my business and had bad experiences, I would run to option #1 […]