“Haven’t you heard?! Air conditioning is a fundamental human right! If you don’t support my right to have air conditioning 24/7, then you’re an awful human being!” Okay, that impression of an entitled customer is a bit of an exaggeration, but it is true that customers have high expectations for service workers.  But can we […]

  We’ve already made a few tech tips and uploaded a few podcasts about HVAC business practices, including some on profitability. That content is all fine and dandy, but those podcasts, articles, and videos may seem out of touch with most of our audience. After all, that content hardly seems to apply to the bread […]

Suppose you have two extension cords. One is a nice, thick #10 50′ cord with good ends, and the other is a crappy #14 25′ cord. Unfortunately, you need to connect them both to get to your drill 75′ away. Which do you connect to the plug, and which to the drill? Come up with […]