One of the most common questions we get from techs is about using a voltmeter to diagnose a high voltage circuit. It's especially tricky when a tech is used to working on a low-voltage or 120V circuit, where there is a clear “hot” side of the circuit and a clear “grounded” side of the circuit. […]

I was listening to someone talk about air relative humidity the other day while looking at a psychrometric chart, and he commented that the chart ends down at freezing (32°F) because “all the water freezes out of the air at that point.” I think I made this Jed Clampett face: The psychrometric chart is designed […]

“Haven’t you heard?! Air conditioning is a fundamental human right! If you don’t support my right to have air conditioning 24/7, then you’re an awful human being!” Okay, that impression of an entitled customer is a bit of an exaggeration, but it is true that customers have high expectations for service workers.  But can we […]