In the residential HVAC industry, technicians are faced with customers every day. Each interaction presents its own set of unique challenges since no two customers are ever the same. While the variety of people we may encounter is wide, the HVAC technician's variety of soft skills and intuitive ability to communicate needs to be even […]

This article was written by Senior Refrigeration Tech Jeremy Smith. Before we get to it, I want to remind you that ALL of the tech tips are available in chronological order HERE, and you can sort through them alphabetically by selecting the letters and numbers above the tips. It's a great link to share with […]

There has never been a more complicated and confusing time surrounding refrigerants than what we are in right now. We are seeing flammable HC (hydrocarbon) refrigerants with increasing regularity, and EPA rules that just changed appear to be changing again. With all this tumultuous change, it's important to know what to look for in refrigerants […]