I knew a tech when I was just starting who was hands down, no questions asked, the best technician at the company I worked. EVERYONE, we are talking over 60 techs… we all knew it. His name was Mike Gilford. Being the little brown-nosing ladder climber I was, I made a complete study of Mike […]

Old-timers always used to say that running plumbing and condensate drains wasn't rocket science because “water flows downhill.” While that may be true, water also floats in the air, goes uphill, and forces its way through concrete. Here is a look at some of the ways that water moves that impact building comfort and integrity. […]

This article was written by senior furnace tech Benoît (Ben) Mongeau. Ben hails from the frozen tundra of Ontario, Canada, where high-efficiency gas furnaces are commonplace. While some codes and practices may be different from the US, I find that most of it is common sense and translates pretty well. One glaring difference between Canada […]