It was an awkward conversation, bringing a technician nearly twice my age into my office for a talk. “I'm good at fixing units. I'm not some fancy-talking sales tech,” the technician half-mumbled as I sat looking at him. “The customer complained that you made them feel uncomfortable, you were unfriendly, and you tracked dirt in […]

This article is not a full lesson on making a flare, but it will give you some best practices to make a flare that doesn't leak. First off, we need to clarify that very few unitary manufacturers use flares anymore. You will most often find flares on ductless and VRF/VRV systems and in refrigeration. A […]

Some techs and contractors swear that flex ducts are an evil invention and should never be used in ANY circumstance. I agree with what duct design expert Jack Rise said on the podcast when I asked him about flex ducts: “There's a lot of problems with flex duct, there really is, and it's a good product, […]