I was watching this video on the HVACR Videos channel by my friend Chris Stephens, and I was impressed by how completely he diagnoses the system both visually and with his tools. Take a look. I say this all the time, but a good, efficient technician is one who sees everything and can also quickly […]

We've been pretty spoiled in residential and light commercial in the USA because we haven't needed to deal with glide much. R22 has no glide, and R410a is a near-azeotropic blend, which means it has almost no glide. The days of being able to ignore glide are coming to an end. Carrier has announced their […]

How many times has the following situation happened to you? You're on your way to that final service call. While you're listening to the customer explain their complaints over the phone, there's this precise moment where you've thought: “I know what it is already. This will be a quick one.” Sometimes, intuition proves to be […]