This article was written by senior furnace tech Benoît (Ben) Mongeau. Ben hails from the frozen tundra of Ontario, Canada, where high-efficiency gas furnaces are commonplace. While some codes and practices may be different from the US, I find that most of it is common sense and translates pretty well. One glaring difference between Canada […]

  We’ve already made a few tech tips and uploaded a few podcasts about HVAC business practices, including some on profitability. That content is all fine and dandy, but those podcasts, articles, and videos may seem out of touch with most of our audience. After all, that content hardly seems to apply to the bread […]

I need to warn you… The following list is the actual process we use at the company I own for our typical “standard” residential maintenance. I'm sure you will find some things you do differently. Take it for what it is, and I'm happy to get any feedback you may have. Read the call notes, […]