This is the tale of how I found myself stuck on a service call for over 12 hours on a weekend due to my failure to re-diagnose an issue. I was working for a service company that had many accounts with local gas stations. These were large customers, and we did everything we could to […]

There are many acceptable methods for making a wire splice, and you need to consider many different factors when making a splice. Here are a few considerations. High Voltage vs. Low Voltage – If the connection is 24V or less, it USUALLY has fewer NEC (National Electrical Code) rules and regulations concerning how the connections are […]

Disclaimer: “Ghost voltage” is a term used by techs to explain a phenomenon where they measure voltage they don't expect or when the voltage they see doesn't do the work they expect. More advanced techs know how to use the Lo-Z (low impedance) mode on their voltmeter if it has one to help eliminate this. […]