Disclaimer: “Ghost voltage” is a term used by techs to explain a phenomenon where they measure voltage they don't expect or when the voltage they see doesn't do the work they expect. More advanced techs know how to use the Lo-Z (low impedance) mode on their voltmeter if it has one to help eliminate this. […]

There has never been a more complicated and confusing time surrounding refrigerants than what we are in right now. We are seeing flammable HC (hydrocarbon) refrigerants with increasing regularity, and EPA rules that just changed appear to be changing again. With all this tumultuous change, it's important to know what to look for in refrigerants […]

In the residential HVAC industry, technicians are faced with customers every day. Each interaction presents its own set of unique challenges since no two customers are ever the same. While the variety of people we may encounter is wide, the HVAC technician's variety of soft skills and intuitive ability to communicate needs to be even […]