Proper sizing and orientation of grilles, registers, and diffusers may seem like such a simple thing, but it's an area where confusion and mistakes are commonly made. First, let's define some terms. Return  A return draws air into a return duct system with negative pressure compared to the space, usually via a fixed “grille” (also […]

I didn't install this unit. First off, attic installations are among my least favorite applications from the standpoints of serviceability, system longevity, and a laundry list of other items. Here in Florida, it's just a bad idea due to the high humidity and temperature in a vented attic and the condensation issues that can and […]

Callbacks are horrible. They kill the trade from every possible angle in ways that are hard to quantify fully or make up for. They destroy customer satisfaction and reduce technician morale by causing long hours, resulting in unprofitability for companies and less earning opportunity for everyone. Possibly worse of all, callbacks tell customers that you […]