I am consistently surprised by how much false information still circulates out in the field, and one of the ones I hear often is the idea that you cannot or should not “top-off” or recharge R410a systems on top of an existing charge of R410a when the system is low. So, to be clear, before […]

How many times has the following situation happened to you? You're on your way to that final service call. While you're listening to the customer explain their complaints over the phone, there's this precise moment where you've thought: “I know what it is already. This will be a quick one.” Sometimes, intuition proves to be […]

  Almost everyone knows that CO (carbon monoxide) is really nasty stuff and nothing to play around with. Humans will often begin exhibiting symptoms of CO poisoning at 200 ppm (parts per million) of CO in a space. Studies have also shown that the effects of CO exposure can accumulate over time, resulting in health […]