I walked into a supply house the other day and looked at a “universal” expansion valve on the shelf. The friendly guy behind the counter saw me and walked over. After saying hello, he said: “That's a great valve; it's even balanced port.” Now, I am a bit of a troublemaker. I should have […]

Even though there will almost surely be a healthy demand for HVAC service businesses, any service business is still at risk of going under. Most of the trouble comes down to money mismanagement or misunderstanding. The good news is that the risks are avoidable with proper education and care. We aren’t accountants or lawyers, but […]

The Sleeper  The year was 2002, and I was 20 years old. I had a helper named Clay, and he was a really nice guy, probably 15 years my senior, already with streaks of grey in his hair with a way of making you feel at ease—so very at ease. OK, he was sleeping most […]