I watched an instructional video the other day where the guy kept palming his gauge manifold and CRANKING down on the valves when he closed them. I've seen techs use channel locks—and even vise grips—to tighten down their gauges “just in case” when they have a hard time finding a leak or a vacuum that […]

One trait I've seen with good technicians is that they take their jobs VERY seriously, but they learn not to take themselves too seriously. A few months ago, I had someone tell me online that I must think I'm the A/C “god” because I'm always telling everyone the “right” way to do things. This got […]

In order to wrap my head around diagnostic issues, it helps me engage in thought experiments where I think of more extreme examples of an issue or situation or consider the ideal to find the “edges” of a concept. Once I find the extreme edges, I can begin to sort down to a more exact […]