When I was a green tech, I was really big into showing up all the other techs by doing THE BEST cleaning I possibly could. One of my favorite things to do was to clean the condenser until it was SPOTLESS inside and out. The only issue was that I really liked using that brown […]

I'm not sure who first started calling evaporator coil odors “dirty sock syndrome,” but I really wish they hadn't. Nowadays, every tech out there can't help but categorize every odor from the system as “dirty sock syndrome,” and customers just LOVE to hear that they have a “syndrome” named after a dirty locker room smell. […]

  Every contractor is different. I get that. We don't all need to do everything the same way or include the same services with repairs, but there are some “best practices” that can save you a lot of heartache before, during, and after you make a big repair. Catch it During Diagnosis Let's say you […]