“Isaac Newton” by paukrus is licensed under CC BY-SA 2.0 Sir Isaac Newton was an English physicist and mathematician born in a small Lincolnshire village called Woolsthorpe in 1642. His father died before he was born, and his mother remarried when Newton was three years old. He stayed with his maternal grandparents thereafter, and his […]

This is the tale of how I found myself stuck on a service call for over 12 hours on a weekend due to my failure to re-diagnose an issue. I was working for a service company that had many accounts with local gas stations. These were large customers, and we did everything we could to […]

I'm not sure who first started calling evaporator coil odors “dirty sock syndrome,” but I really wish they hadn't. Nowadays, every tech out there can't help but categorize every odor from the system as “dirty sock syndrome,” and customers just LOVE to hear that they have a “syndrome” named after a dirty locker room smell. […]